Reduced Oxygen Packaging: Are you doing it correctly?

Reduced Oxygen Packaging (ROP) is a process used in packaging food to extend its shelf life, as well as retard and control microbial growth in foods, it is also used for quality control issues. However, it is crucial to note that ROP can be dangerous if not done correctly. Two pathogens, clostridium botulinum and listeria monocytogenes, are of particular concern when oxygen is removed or decreased dramatically from foods. This creates an environment for these bacteria to grow, possibly leading to the formation of toxins or spores, which cannot be killed during the cooking step. To mitigate these risks, a retailer must have a Hazard Analysis and Critical Control Points (HACCP) plan in place before any ROP takes place. The plan should include identifying the risks, critical control points, critical limits, monitoring, corrective actions, verification, record keeping, and labeling of the foods.  Proper temperature control is the primary barrier to control the risks. 

Unfortunately, in recent years, many facilities have been packaging food using ROP, Vacuum Sealing, or Sous Vide cooking without proper knowledge. This poses an unnecessary risk to the consumer and can cost the facility. The most common mistakes I have come across while working with clients include:

• Using a vacuum sealer on fish that is not frozen first – Fish must be frozen before, during, and after packaging. It is also not allowed to package a product containing fish for Sous Vide cooking or use the cook > chill process for items containing fish.

• Caterers often use ROP for ease of transporting food. Often, the process used is Cook > Cool > Cold Hold >Package using a vacuum sealer. This is not allowed. The proper process is Cook > Package > Cool (chill) > Cold Hold.

• Repackaging soft cheeses to extend the life of the cheese. This is only allowed for hard cheeses, and one must have knowledge of what a hard cheese is.

• Cooked seafood, such as crab cakes, cannot be reduced oxygen packaged under any circumstances.

• Using sous vide cooking without having a self-sealing thermometer to ensure temperatures are being met.

There are other guidelines that must be followed, and the State of Maryland has an easy-to-understand document entitled “Reduced Oxygen Packaging at Retail” available for download here

If you are currently doing any Reduced Oxygen Packaging and it is not part of your HACCP plan, call us at 410-687-1015 today, and we can help you become compliant.

Why are so many foods containing Bio-Engineered Ingredients?

bioengineered
Why do foods have this label?

Recently my social media feed has been bombarded with memes, Reels, and TikTok’s, about food labeled “Bio-Engineered food”.  Most of us have been consuming BE foods for a while. The food ingredients haven’t changed, but the labeling has.    

Congress passed the National Bioengineered Food Disclosure Standard, requiring manufacturers to disclose when an ingredient is a Bioengineered food (BE).   BE foods were previously referred to as GMO (genetically modified organism).  The mandatory compliance date for manufacturers was January 1, 2022.

Labeling has made consumers more aware of what they are eating and because of social media, awareness is heightened.   The question is are BE foods safe to consume?   The answer is, it depends on who you ask. 

The USDA, FDA, WHO, and most scientists agree that there is no clear evidence that BE foods are harmful.  In fact, in GMOs 101: Your Basic Questions Answered, The USDA answers the question, “Do GMO’s affect your health?”, the answer is, “GMO foods are as healthful and safe to eat as their non-GMO counterparts. Some GMO plants have actually been modified to improve their nutritional value. “

However, concerns have been raised that BE foods can cause antibiotic resistance, environmental risks from cross-pollination, change in nutritional values, or even toxicity.  Another concern is when two foods are genetically modified and one contains an allergen, the allergen can be transferred through the DNA. 

This does raise the question of, if they are safe, why require disclosure? 

What are BE foods as determined by the USDA Agricultural Marketing Services (AMS)?  Alfalfa, Apples, Canola, Corn, Cotton, Eggplant, Papaya, Pineapple, Potato, Salmon, Soybean, Squash (summer), and Sugar beets.  These foods can also be found in Non-BE varieties, more details on specific varieties are available on the AMS website. 

When the BE varieties of these foods are included as an ingredient in a manufactured food the BE statement must be present.  However, not every manufactured product that contains a BE food is subject to the guidelines of the Standard. This is where it can get complicated.

Simple answer:  If meat, poultry, or eggs are a predominant ingredient the food may not be subject to the Standard, and disclosure may not be required.

Technical answer: If the first ingredient is subject to the Federal Meat Inspection Act, (meat, poultry, or eggs) the food would not be subject to the Standard.  If the first ingredient is broth, stock, or water and the second ingredient is subject to the Federal Meat Inspection Act, the food would not be subject to the Standard. 

In conclusion, just because it does not say “contains BE ingredients”, does not mean there are none.  If you do not want to consume BE foods, the only way to be 100% sure is to eat organic foods.

For extra fun reading, here is the link for standard: https://www.ams.usda.gov/sites/default/files/media/Final%20Bill%20S764%20GMO%20Discosure.pdf

Are you playing Wacka-Mole?

How many owners and managers have watched one of the restaurant “rescue” shows and thought what a crock.  Reality TV is not so real and most changes they make are unrealistic to maintain.  That doesn’t mean that an underperforming restaurant can’t improve with professional advice.   SMF Training and Consulting wants you to succeed and flourish and I will work hard to provide you with the best service and tools to help you reach your goals. 

The restaurant industry has never been an easy one.  With COVID-19, owners and managers are struggling more than ever to reach goals or even keep the doors open.   Don’t wait until you are at the point of grasping at new ideas just to get a handful of customers through the door.  That will not sustain you through these rough times.  Every owner needs to maximize every part of the business.  Sometimes it is hard to see or admit what needs to be fixed from inside the operation.  I have what it takes to understand the organization from top to bottom, inside and out.  If you feel like you are playing wacka-mole everyday and struggling to get customers in your door, give us a call today we can help. 

What is the process?

  1. FREE CONSULTATION – First we start off with a free on-site* consultation to review your goals and concerns.  I want to hear from the you about what is working and what isn’t.  I will ask questions about the existing business model, goals (current and future), what you feel your challenges are. This is your business and vision and your financial stake is on the line.  I am not here to rebrand you with my vision.
  2. Assessment –   Based on what I learned in our first visit, I will provide a basic assessment on what areas SMF Training and Consulting can help and will provide you with a quote for services.
  3. Observation – Observing the operation is the best way to see what is going on.  This will include back of the house, front of the house, and general organization.   Guest experience will be monitored.   Existing management plans will be reviewed.  If permitted, anonymous interviews with staff will be conducted.
  4. Recommendations – Based on your objectives and my observations, I will provide a comprehensive recommendation report (CRR) on steps that can be taken to help you reach your goals.
  5. Review – The CRR will be reviewed and we will meet with key staff so they understand what needs to be done. Staff must get behind the improvements. 
  6. Implementation – We will work together to implement the new plan, re-train staff as necessary and monitor the success. 

About the owner, Sue Farace, CP-FS;  I worked in the construction industry as an accountant / business manager for 13 years.  I left the corporate world in 1997 and broke into the hospitality industry as an owner operator of several food service facilities.  I oversaw the planning, development and construction of 3 of my facilities.  I have been a consultant for the last 10 years completing a wide range of projects.  You can read more about my background here.   

*Travel charges may apply outside of 25 miles from zip code 21224

Do you have a positive food safety culture?

When I was a teenager, I worked at a large franchise fast food place.  I remember one night while closing the assistant manager told me to take the leftover toppings from the salad bar and pour them back into the original container.  Even my 16-year-old self knew that was wrong and it sent a message to me that the rules don’t matter. 

When top management puts profits over food safety and quality control, they are putting the customer last.  The staff see this and take the attitude of “If they don’t care, why should I”.    Without a positive food safety culture, employees can get frustrated at the lack of leadership, customer service suffers, quality control does not exist and customers stop coming in the front door. 

A positive food safety culture starts at the top and flows on down to the staff that grind out every day getting it done.  When the owners, general managers and top staff create an environment focused on food safety and quality control the staff can work more efficiently.  When there is a plan with expectations the staff understand what is expected of them and the staff work more like a team.  Happy Team – Happy Customer.

Let’s talk about what we can do to develop a Positive Food Safety Culture in your facility. 

You do not need to recreate the wheel.  If you are a Maryland facility, you already have a written HACCP plan and that should be an excellent framework to build upon.  However, if it is sitting on the shelf gathering dust it is not serving any purpose.   Go get that HACCP plan, dust it off and let’s get to work. 

First things first, let’s assess the current systems in place.  I have created a list of questions you should ask yourself.     

  • Do you make Food Safety a priority in your restaurant? 
  • If you thought, well yes, of course we do.  What do you specifically do to communicate that to your staff?
  • Does the existing HACCP plan represent your current menu? 
  • Are the SOP’s a reflection of the current processes and procedures currently in use?  
  • Do the SOP’s include the written policy, monitoring, corrective actions and verification steps?
  • Are the food process charts or recipe cards written in a clear understandable way so that employees can follow them?  Are they being used, especially by new staff?
  • What is the current status of the restaurant?
  • Take inventory of where deficiencies are noted by past local health inspection and perform an in-depth inspection of the facility.   Depending on the size of your facility, 0ur 3rd party inspection checks for over 300 line items and rates them.  Providing you with a snapshot of how your facility is doing.  
  • Check all the online rating services like Google & Yelp.  Do you see similar complaints over and over?
  • What are the current employee training methods?
  • Are they verbal, written, a computer or video-based learning system?
  •  Do they seem to be effective?
  • Are some of your complaints or health department deficiencies directly related to an employee not following company standards or violating food safety laws?
  • How is your current communication between management and staff? 
  • Does staff feel comfortable informing you of potential problems?
  • Do staff work as a team or is it every person for themselves?
  • Do managers often say they feel like they are playing wack-a-mole?
  • Do you have regular staff meetings with and without managers?

After answering these questions do you still feel like you have a positive food safety culture that focuses on providing the best experience for your customer?  Not to worry, we can help you work though the challenges that your facility faces.  SMF Training & Consulting can work with you to establish a working Food Safety Management System where the focus will be on providing safe food and excellent quality control.   We will work within your budget to get you where you need to be for the best customer experience.  Give us a call today for a free 1-hour consultation.   

The risk of third party delivery services

The problem:

The driver opens up the to go container to take a peak or worse a sampling of the food. By touching it, they could contaminate the food with bacteria or viruses, physical contamination could occur, or worst-case deliberate contamination such as spitting on the food.

In a study done by US Foods they found that 28% of drivers admit to taking food out from an order.  A quick search on the internet about this occurring and there are several cases. Vanessa Harrell, posted on Facebook that an UBER Eats driver ate some of her food! She was a regular patron and knew what the food should look like.

The Solution:

Use delivery bags that are tamper resistant like those pictured here.  As an alternative Seal 2 Go New Takeyou can seal each individual container with a tamper evident sticker, label or tape.  However, there have been several reports where from condensation the sticker “comes off” or “becomes loose” when attaching directly to the product container.  Do not use anything that can be easily recreated by the driver, like staples.  Notify the customer on the receipt or bag what they should look for so the driver can’t switch bags.   Also, make sure that before you seal the bag that all utensils, condiments and napkins are already included inside. 

The Real Cost:

Imagine, a customer getting food and thinking the portion was small? Not complaining, just not returning for more business?

uber eats driver using bathroom

You cannot control the quality of the food when it leaves your door, but if using delivery services, you must do what you can to protect it.  The driver, who might have little or no food service experience is now in charge of food safety and quality for your brand.  Food may get cold or dropped.  In the picture to the left, the driver took a delivery bag into the bathroom stall while doing his “business”.

Before signing up for a third-party service that claims increased sales, you should think about what the real cost is.  The fees of 20-30% of sale price cut into profits and quality control issues that could cause harm to your brand.  It might not be worth the increased sales to your bottom line.

Selling homemade goods using cottage food laws

Sandwich breadDo you make a great cookie or tasty home-baked bread?  Do your friends and family always ask you to decorate cakes for them?

Have you ever thought about starting your own business from home?  You can have up to $25,000 in sales a year and not need a health permit.  Effective October 1, 2019 there is even a pathway for you to sell to retail stores!  There are a few things you need to know first before getting too excited.

You need to understand the Cottage food industry laws in Maryland.  There are some limits on what you can make in your home kitchen.  Some of the foods you can not sell include; Jerky made from meat products, chocolate covered strawberries, cut fruit displays, cupcakes with buttercream icing and fruit pies.  You can sell items like; cookies, chocolate covered pretzels, breads and cakes without potentially hazardous toppings or fillings.  Potentially Hazardous means they need refrigeration.

You must label your items properly.   For instance you must have the list of ingredients and a statement saying “made by a cottage food business that is not subject to Maryland food safety regulations”.  Your sales also must only be in the state of Maryland.  That includes mailing orders outside the state.

You should also have a good knowledge of food safety.  This can be achieved by taking a food protection manager training.  The one day class is $145 and I bet your customers would be happy to know you have been properly trained in how to protect the food from contamination!  You can even post your official ServSafe certificate on your page!

If you want to learn more about the specific restrictions you can find them by clicking the Cottage Law link.  We are always happy to answer your questions so feel free to call the office at 410-687-1015.

Have a food safe day!

Sue

 

Bad advice on thawing your turkey

It’s that time of year when you are bombarded with posts and emails about food safety and Thanksgiving dinner.  Most of it is excellent advice. However, today I saw a post from a popular site about thawing your turkey. The post mentioned several methods of thawing, including submersed in a pan, under running water that is 70°F or below. However, it neglected to mention that if at anytime the exterior of the turkey goes above 41°F for more than 4 hours you should discard.

Using running water to thaw even a small turkey is not going to happen in under 4 hours. This would leave the exterior of the bird in the temperature danger zone (41°F – 135°F) for a period long enough to support the growth of certain bacteria associated with turkey like, Campylobacter jejuni, Clostridium perfringens, Escherichia coli O157:H7(E. coli), Listeria monocytogenes, Salmonella, Shigella and Staphyloccocus aureus. Some of these bacteria can form spores or toxins that will not be destroyed by normal cooking temperatures. You and your guests will likely suffer the consequences.

The CDC mentions that one method of thawing could be in a leakproof bag in cold water in your sink and changing the water every 30 minutes. Okay, I understand what they are suggesting, use cold water, the frozen bird will most likely keep the water below 41°F. But at what point after the bird is almost thawed and the water temperature rises thereby causing the surface to rise above 41°F? Furthermore, it is likely that your turkey has bacteria, why risk the risk of cross contamination during the changing of the water every 30 minutes. This is the same reason we do not rinse our poultry. Remember, if you are in a restaurant, this is not an approved method of thawing.

So, although thawing under running water is great for smaller items like shrimp, it should never be used as a thawing method for larger items. Be safe, plan ahead, and do it under refrigeration. Plan on 24 hours of thawing time for every 5 pounds.

Have a wonderful Holiday and always be food safe!

Sue

It’s almost Norovirus season!

Norovirus is the number one pathogen that causes foodborne illness in this country!  It is responsible for an estimated 20 million cases of each year.

Statistically more cases occur during the months of November – April.  No one really knows why other than possibly because we experience closer contact during the colder months.  But the facts are the facts and you should want to protect yourself, your customers and your family from getting sick.

Norovirus is often called the “stomach flu” but it is a virus.   You only need to consume a small number of cells to make you sick.  About 10-12 cells is all it takes.

Where does it come from? Human fecal matter.  That is right.  When you become sick from Norovirus you most likely consumed someone’s poop.  There is a possibility if you were near someone vomiting or cleaned up vomit or diarrhea you could have breathed it in.

Did you know that in retail food service facilities only about 30% of food handlers wash hands properly?  WHAT!

To make matters worse, Norovirus can survive on surfaces for up to 2 weeks and become a source of cross contamination.  When someone is sick with Norovirus and they feel better, it can still be in their fecal matter for as much as 2 weeks.   We are not talking about stuff you can see.  These are microscopic cells that cluster together.  When we consume it, we will most likely get sick!

What can you do to protect yourself and the food you serve?

  • Do not eat anything that was touched by unwashed hands and do not touch surfaces and put your hand in your mouth or other objects like pens.
  • Wash hands using soap, vigorously scrub all areas of the hands and exposed portion of the arm, rinse soap off and dry hands using a single use paper towel or air dryer. Use a paper towel to turn water off so you do not recontaminate hands.
  • Do not ever work when you have any diarrhea or vomiting.
  • Wash hands whenever they could have become contaminated. Like touching money, door handles, chairs, phones, before and after you touch a raw protein, after using the restroom and after entering the kitchen.
  • Do not touch ready to eat food like breads or ice without proper handwashing.
  • If someone in your home is sick, do not allow them in the kitchen. Throw out any food they may have touched. I know of a case where someone was eating out of a box of crackers, was later diagnosed with Norovirus and then a week after the person was better someone ate some of the crackers from the box and they became ill with Norovirus.  The contaminated cracker was the most likely source of the contamination.
  • Make sure you provide paper towels in the bathroom, even at home.
  • Clean and sanitize.
    • In your home, the CDC recommends “After you vomit or have diarrhea, immediately clean up the entire area using a bleach-based household cleaner as directed on the product label. If no such cleaning product is available, you can use a solution made with 5 tablespoons to 1.5 cups of household bleach per 1 gallon of water.” As a reminder if using on a food contact surface clean with detergent after the solution has dried.   The high concentration of chlorine can be toxic if consumed.
    • When cleaning and sanitizing surfaces in a retail food service facility you may want to use a disinfectant, however, remember if it is a food contact surface you must clean, rinse and sanitize before using them.

No one is immune from Norovirus, it can cause illness and even death.  Washing hands is the most important thing you can do to protect the food you and others consume.

As always, if you have a question, just ask!

Be food safe,

Sue Farace, CP-FS

Why do some restaurants succeed while most struggle ?

There are many factors that lead to the success of a restaurant.  You have heard the saying; location, location, location, but if the food is inconsistent and service subpar it will be hard to have long term success even in the best location.  You must have a combination of a good physical location that matches the food you are serving, an inviting and clean interior, consistent food quality, great customer service, a good marketing strategy that matches your brand and the funding to start and operate your new venture.

Often very hard working, ambitious people fail because they only focus on one or two aspects of what will create success.    One of the very first and most important tasks you need to tackle is your menu.  You may fine tune it as the process moves forward but you should have a good idea of what you type of foods you will be serving and the price point for each.  You must write a mission statement describing what your brand is about.  This should be two or three sentences.  If a friend asked what type of restaurant you are opening, this is what you would say.  Here is an example;

XYZ is a sit-down casual dining eatery that specializes in high quality made in house charcuterie, cheese and wine locally acquired and imported from around the world and artesian breads made in house fresh daily.  Sandwiches, soups and boards served in an artesian style of table service.  There is a small market area where customers can buy the offerings to take home.

I have a clear vision of what this facility will look like and what type of area it should be located.  It would be perfectly located in a walking area of a town, possibly where tourists frequent or near a theatrical venue.  At this time, we also should think about the equipment we would need to produce the menu items.  This is critical before signing a lease.  You must have the space to fit the equipment necessary and provide a kitchen that can prevent cross contamination.   One last thing before signing lease, make sure you have sufficient funding to build out the facility and operating capital to get started.

When the location is secure, you will need to contact an architect and plan out the facility layout.  You will need to submit drawings, the menu and in Maryland a HACCP plan to the local planning department.   There is much involved here and beyond the scope of this article, but we can help you wade through all the requirements.

When the plans are approved and construction is underway, you will have a lot of decisions to make.  From selecting finishes that match your branding, hiring upper management, securing contracts with food suppliers, pest management, refuse management, POS and credit processing, janitorial supplies, and the list goes on.

Before the facility opens the doors there is much to do.  Training the staff is critical. Not only should there be a certified manager on duty, you must train each and every team member.  Training should be job specific and ongoing.  When the facility is open, the person in charge (PIC) must be active and making sure that everyone is following procedures.

Finally, social media is an important aspect of any food service business.  Prospective customers will check customer review services like Yelp, Facebook and Google.   Any complaints must be addressed in a professional way.  Advertising should match your brand and be varied.  Some common mistakes are posting “stock” photos of food, incorrect information, getting into online arguments with customers and not addressing customer questions online.  The person handling your marketing can be a qualified in-house person or by hiring a marketing consultant.    The key is to be consistent with the brand established.

If you are thinking of starting a food facility, congratulations, it will be one of the most exciting times in your life.  We are here to offer our professional advice and walk through the process with you.  We have experience from conception through continuing operations.   We work with contractors and planning, menu planning, writing your HACCP plan, creating your food safety plan and training.  Do not hesitate to contact us at 410-687-1015.

 

About us;  Sue Farace, CP-FS has been in food service since 1997, before that she worked in the construction industry for 13 years.  She has owned several restaurants.  She provides training, HACCP plans and consulting and inspection services for over 10 years in Baltimore Metro Area.

Disclaimer: The information provided is intended to provide basic information that can increase your chance of being successful and does not guarantee success. Opening a restaurant is a risky venture. 

 

Employee Illness in retail food facilities

Why is it important to have a written policy and effective training for employee illness?

The cost of an outbreak is reported to be between $6,330 and $2.6 million dollars depending on type of retail facility and the severity of the illness. 3 An outbreak is classified as 2 or more people.  However, most illnesses related to foodborne illness go unreported and facilities are never implicated.  The thought of “We will most likely not be caught” should not be your policy on preventing foodborne illness.

 64% of outbreaks are from retail restaurants, 48% of those are from sit-down type facilities.1   58% of outbreaks 2 are from at least one employee being ill.  Only 47% of facilities implicated in outbreaks had a written policy on employee illness.

A study4 conducted that interviewed 491 workers from 391 randomly selected restaurants revealed some very important information about employee and management behaviors as it relates to employee illness.   59% of the employees surveyed reported working a shift while ill.  Out of those 59%, 63% of managers were aware of the illness!  81% of the time it was the employee that notified the manager, yet the employee was still allowed to work.  The reasons for continuing to work was;

  • 43% No paid sick leave or sick leave policy
  • 32% Understaffed or no one to cover shift
  • 30% Symptoms did not feel bad or not contagious and
  • 30% Felt obligated or strong work ethic.

Some indicated more than one reason.   This indicates that employees, not managers, were making decisions about when to work.  To make matter worse, of the ill employees that continued to work less than one third washed hands more frequently.

An FDA study published in 2004 found food establishments were frequently out of compliance with the Food Code requirements for proper and adequate handwashing. In the study, the percent of food establishments observed to be out of compliance with handwashing requirements ranged from 34% in hospitals and a whopping 73% in full-service establishments.

In my experience providing third party inspections, when I observed improper handwashing and explained the proper process, many had little to no understanding of how and when they should wash hands or they stated they didn’t have time.

This creates a perfect storm for transferring pathogens from hands of an ill employee to the surface of food.

What illnesses and medical conditions should management and employees be aware of?

There are certain illnesses, exposure to certain illnesses, or even infections that employees must report to management or the Person in Charge (PIC). The PIC must know what the next action should be.  This could be restricting the employee from working around exposed food, excluding the employee from facility and possibly reporting the diagnosis, illness or exposure to the authorities.   There are certain pathogens that employees must be made aware of.  These are called the Big 6.  They are;

  • Norovirus,
  • Hepatitis A virus,
  • Shigella spp.,
  • Shiga toxin-producing Escherichia coli,
  • Typhoid fever (caused by Salmonella Typhi) or
  • Salmonella (nontyphoidal).

Employees also should be made aware that they need to report excessive sneezing, coughing, general nasal discharge, skin cuts, lesions or infections and a sore throat with a fever. Vomiting and or Diarrhea, regardless of frequency.  Jaundice that is less than 7 days old must be reported as well.  Management and Employees should also understand the risks associated with Staphylococcus Aureus.

The person in charge should be most concerned with the following symptoms of foodborne illness;

  • Vomiting
  • Diarrhea
  • Jaundice (yellow skin or eyes)
  • Sore throat with fever
  • Infected cuts and burns with pus on hands and wrists

How are pathogens transferred to food and surfaces?

Transmission can happen in a variety of ways.  Hand to food contact, Hand to surface to food, surface to hand to food.   Water and oils in fecal matter can assist in the transfer of pathogens found in the feces.

How can the PIC prevent the spread of illness causing pathogens from ill employees?

  • Provide employee illness training to all staff members.
  • Be observant and inquire if employees appear to be ill.
  • Management must be informed of the specific circumstances that must be reported and when employees should be restricted from working around exposed food and when they should be excluded from facility.Details are available in the FDA food code subpart 2-201.11-13.
  • PIC must provide on-going and job specific training to all staff. Training should include;How easily pathogens like Norovirus can be transmitted, proper handwashing, proper glove use, and a reminder of all illnesses that must be reported.
  • Food handlers should be trained to not use bare hands to touch Ready to Eat (RTE) foods.
  • Provide a culture where reporting illness and missing shifts does not threaten employee hours or job security.
  • Create a culture of good hand care and reward staff for good practices.
  • Provide adequate supplies for proper hand care and tools for touching RTE foods.

Employee responsibilities and preventions

  • Reporting illnesses as required
  • Always, wash hands when required and using proper methods.
  • Report workers that are not reporting illness to PIC or are not properly washing hands.

It is important that the PIC be knowledgeable about employee illness, reporting, exclusion, and restricting of employees.  This is discussed briefly in the Food Manager Protection training (ServSafe).  Trained staff members must make sure the all staff are trained in employee illness as well.  If you would like assistance creating an employee illness training for your staff, please contact us.  We can provide decision trees, employee agreement forms and other training tools.

 

  1. https://www.cdc.gov/fdoss/pdf/2017_FoodBorneOutbreaks_508.pdf
  2. NORS and NEARS system, CDC
  3. https://www.qsrmagazine.com/outside-insights/tremendous-cost-foodborne-illnesses-and-what-do-about-it
  4. Carpenter, L. R., A. L. Green, D. M. Norton, R. Frick, M. TobinD’Angelo, D. W. Reimann, H. Blade, D.C. Nicholas, J. S. Egan, K. Everstine, L. G. Brown and B. Le. 2013 Food worker experience with and beliefs about working while ill. J. Food Prot. 76:2146-2154.