The Benefits of Training Your Staff for Your Business's Success
Training your staff can be a game changer for your business.
Here are a few reasons why investing in your staff's education is good for your bottom line:
- A foodborne illness outbreak can damage your reputation and cost thousands of dollars in legal fees.
- Improperly trained staff may do things that customers find 'gross' or inappropriate, and share it on social media.
- 92% of dissatisfied customers leave your business without complaint, making it difficult for you to retain their loyalty.
- The average customer shares their negative experience with 10 friends, and 5 of them will tell their own friends.
- It's six times more difficult to gain a new customer than it is to keep an existing one.
The 5 most common risk factors that can put your food and facility at risk:
- Poor personal hygiene.
- Holding food at incorrect temperatures
- Not cooking food to the correct temperature
- Contaminated equipment and surfaces.
- Purchasing food from an unapproved supplier.
We train your staff in complying with the law but also recommended "best practices".